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Hey guys, I'm working with a bunch of doctors offices and it's a mess. Since their online presence is weak they don't have call tracking or even proper lead management software for web leads. Now I know most of the contact should be phone calls, but there are going to be instances where people will fill out a form (weekends, nights, holidays) when staff is not immediately available.
So I'm wondering what you guys recommend for lead management. It'll be a bonus if it can integrate at some level with call tracking software or at least have an API that will allow us to add leads into it through non-web sources. Mostly I'm looking for a simple solution that the staff will be able to get quickly familiar with and it's not over-complicating.
I'm looking at InfusionSoft at the moment.
So I'm wondering what you guys recommend for lead management. It'll be a bonus if it can integrate at some level with call tracking software or at least have an API that will allow us to add leads into it through non-web sources. Mostly I'm looking for a simple solution that the staff will be able to get quickly familiar with and it's not over-complicating.
I'm looking at InfusionSoft at the moment.